Segment + MessageBird + Zendesk integration
Use Autopilot to create journeys that use the Segment, MessageBird and Zendesk integrations.
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Marketing Automation ideas to integrate Segment, MessageBird and Zendesk.
Segment Event to Zendesk Ticket Status to Send MessageBird SMS
Segment Event to Submit New Zendesk Ticket to Send MessageBird SMS
Segment Event to Send MessageBird SMS to Send Segment Event
Submits New Zendesk Ticket to Send Segment Event to Send MessageBird SMS
Submits New Zendesk Ticket to Send MessageBird SMS to Send Segment Event
Segment Event to Send Segment Event to Send MessageBird SMS
Segment Event to Send MessageBird SMS to Submit New Zendesk Ticket
Showing 7 journey ideas for Segment, MessageBird and Zendesk
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the MessageBird integration
Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, MessageBird integration and the Zendesk integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Segment Event
Send a contextual Segment Event.
Send MessageBird SMS
Send a contact a personalized SMS.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, MessageBird and Zendesk.
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