Segment + Shopify + Freshdesk integration
Use Autopilot to create journeys that use the Segment, Shopify and Freshdesk integrations.
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Marketing Automation ideas to integrate Segment, Shopify and Freshdesk.
New Shopify Customer to Freshdesk Ticket Status to Send Segment Event
Has Abandoned Shopify Cart to Freshdesk Ticket Status to Send Segment Event
Has Abandoned Shopify Cart to Send Segment Event to Freshdesk Update Ticket
Shopify Abandoned Cart to Freshdesk Ticket Status to Send Segment Event
New Shopify Customer to Send Segment Event to Freshdesk Update Ticket
Shopify Abandoned Cart to Send Segment Event to Freshdesk Update Ticket
New Shopify Customer to Freshdesk Update Ticket to Send Segment Event
Has Abandoned Shopify Cart to Freshdesk Update Ticket to Send Segment Event
Shopify Abandoned Cart to Freshdesk Update Ticket to Send Segment Event
Showing 9 journey ideas for Segment, Shopify and Freshdesk
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the Shopify integration
Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 377,500 businesses in approximately 175 countries and is trusted by brands such as Tesla, Red Bull, Nestle, GE, Kylie Cosmetics, and many more.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, Shopify integration and the Freshdesk integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Has Abandoned Shopify Cart
Check if the contact has a current Shopify abandoned cart.
Shopify Abandoned Cart
Add a new contact to a journey when they abandon a Shopify cart.
New Shopify Customer
Triggers a contact into a journey when a new customer is added to Shopify.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions
Send Segment Event
Send a contextual Segment Event.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Shopify and Freshdesk.
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