Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
Follow up on hot leads or key activities fast and build team alignment by automating Slack messages into your marketing journeys.
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.