Segment + Zendesk + LiveChat integration

Use Autopilot to create journeys that use the Segment, Zendesk and LiveChat integrations.

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Marketing Automation ideas to integrate Segment, Zendesk and LiveChat.

Submits New Zendesk Ticket to Zendesk Ticket Status to Send Segment Event

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Segment Event to Submit New Zendesk Ticket to Send Segment Event

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LiveChat Tag to Send Segment Event to Submit New Zendesk Ticket

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LiveChat Tag to Zendesk Ticket Status to Send Segment Event

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Segment Event to Send Segment Event to Submit New Zendesk Ticket

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Segment Event to Zendesk Ticket Status to Send Segment Event

Try this free

LiveChat Tag to Submit New Zendesk Ticket to Send Segment Event

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Segment Event

Try this free

Submits New Zendesk Ticket to Send Segment Event to Submit New Zendesk Ticket

Try this free

Showing 9 journey ideas for Segment, Zendesk and LiveChat

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Segment integration, Zendesk integration and the LiveChat integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Segment Event
Send a contextual Segment Event.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Zendesk and LiveChat.