Segment + Zendesk + Shopify integration

Use Autopilot to create journeys that use the Segment, Zendesk and Shopify integrations.

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Marketing Automation ideas to integrate Segment, Zendesk and Shopify.

Shopify Abandoned Cart to Submit New Zendesk Ticket to Send Segment Event

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Submits New Zendesk Ticket to Send Segment Event to Submit New Zendesk Ticket

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Shopify Abandoned Cart to Send Segment Event to Submit New Zendesk Ticket

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New Shopify Customer to Submit New Zendesk Ticket to Send Segment Event

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Segment Event to Send Segment Event to Submit New Zendesk Ticket

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New Shopify Customer to Zendesk Ticket Status to Send Segment Event

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Has Abandoned Shopify Cart to Send Segment Event to Submit New Zendesk Ticket

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Segment Event to Zendesk Ticket Status to Send Segment Event

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Has Abandoned Shopify Cart to Zendesk Ticket Status to Send Segment Event

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Segment Event to Submit New Zendesk Ticket to Send Segment Event

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Shopify Abandoned Cart to Zendesk Ticket Status to Send Segment Event

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Has Abandoned Shopify Cart to Submit New Zendesk Ticket to Send Segment Event

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Segment Event

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New Shopify Customer to Send Segment Event to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Segment Event

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Showing 15 journey ideas for Segment, Zendesk and Shopify

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Shopify integration

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 377,500 businesses in approximately 175 countries and is trusted by brands such as Tesla, Red Bull, Nestle, GE, Kylie Cosmetics, and many more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Segment integration, Zendesk integration and the Shopify integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Has Abandoned Shopify Cart
Check if the contact has a current Shopify abandoned cart.
Shopify Abandoned Cart
Add a new contact to a journey when they abandon a Shopify cart.
New Shopify Customer
Triggers a contact into a journey when a new customer is added to Shopify.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Segment Event
Send a contextual Segment Event.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Zendesk and Shopify.