Sendgrid + Zendesk + Big Commerce integration

Use Autopilot to create journeys that use the Sendgrid, Zendesk and Big Commerce integrations.

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Marketing Automation ideas to integrate Sendgrid, Zendesk and Big Commerce.

Submits New Zendesk Ticket to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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New Big Commerce Order to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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Abandoned BigCommerce Cart to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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New BigCommerce Customer to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Abandoned BigCommerce Cart to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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New Big Commerce Order to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Sendgrid Transactional Email

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New BigCommerce Customer to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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New BigCommerce Customer to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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New Big Commerce Order to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Showing 12 journey ideas for Sendgrid, Zendesk and Big Commerce

About the Sendgrid integration

SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability and its proven, cloud-based platform successfully delivers over 30 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Sendgrid integration, Zendesk integration and the Big Commerce integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Sendgrid, Zendesk and Big Commerce.