Sendgrid + Zendesk + Delighted integration

Use Autopilot to create journeys that use the Sendgrid, Zendesk and Delighted integrations.

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Marketing Automation ideas to integrate Sendgrid, Zendesk and Delighted.

Submits New Zendesk Ticket to Send Delighted NPS Survey to Send Sendgrid Transactional Email

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Delighted NPS Response to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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Delighted NPS Response to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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Delighted NPS Response to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Send Sendgrid Transactional Email to Send Delighted NPS Survey

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Check Delighted NPS Response to Send Sendgrid Transactional Email

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Showing 9 journey ideas for Sendgrid, Zendesk and Delighted

About the Sendgrid integration

SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability and its proven, cloud-based platform successfully delivers over 30 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Sendgrid integration, Zendesk integration and the Delighted integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Sendgrid, Zendesk and Delighted.