Sendgrid + Zendesk + Drift integration

Use Autopilot to create journeys that use the Sendgrid, Zendesk and Drift integrations.

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Marketing Automation ideas to integrate Sendgrid, Zendesk and Drift.

Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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Drift Goal Reached to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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New Drift Contact to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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New Drift Contact to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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Drift Goal Reached to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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New Drift Contact to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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Drift Goal Reached to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Showing 9 journey ideas for Sendgrid, Zendesk and Drift

About the Sendgrid integration

SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability and its proven, cloud-based platform successfully delivers over 30 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Drift integration

Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Sendgrid integration, Zendesk integration and the Drift integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Sendgrid, Zendesk and Drift.