Sendgrid + Zendesk + Forms integration

Use Autopilot to create journeys that use the Sendgrid, Zendesk and Forms integrations.

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Marketing Automation ideas to integrate Sendgrid, Zendesk and Forms.

Submits New Zendesk Ticket to Has Submitted Form to Send Sendgrid Transactional Email

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Form Submitted to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Sendgrid Transactional Email

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Form Submitted to Zendesk Ticket Status to Send Sendgrid Transactional Email

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Form Submitted to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Sendgrid Transactional Email

Try this free

Submits New Zendesk Ticket to Send Sendgrid Transactional Email to Submit New Zendesk Ticket

Try this free

Showing 7 journey ideas for Sendgrid, Zendesk and Forms

About the Sendgrid integration

SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability and its proven, cloud-based platform successfully delivers over 30 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Forms integration

Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Sendgrid integration, Zendesk integration and the Forms integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Form Submitted
Add a contact to a journey when they submit a form.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Submitted Form
Check if a contact has previously submitted a specific form.

Journey Actions

Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Sendgrid, Zendesk and Forms.