Slack + Headsup + Freshdesk integration

Use Autopilot to create journeys that use the Slack, Headsup and Freshdesk integrations.

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Marketing Automation ideas to integrate Slack, Headsup and Freshdesk.

Create New Freshdesk Ticket to Check Headsup Status to Send Slack Message

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Create New Freshdesk Ticket to Send Slack Message to Show Headsup Message

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Create New Freshdesk Ticket to Show Headsup Message to Send Slack Message

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Freshdesk Ticket Updated to Check Headsup Status to Send Slack Message

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New Freshdesk Ticket to Send Slack Message to Show Headsup Message

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Freshdesk New Contact to Check Headsup Status to Send Slack Message

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New Freshdesk Ticket to Show Headsup Message to Send Slack Message

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Freshdesk Contact Updated to Send Slack Message to Show Headsup Message

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Freshdesk New Contact to Show Headsup Message to Send Slack Message

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Freshdesk New Contact to Send Slack Message to Show Headsup Message

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Freshdesk Contact Updated to Show Headsup Message to Send Slack Message

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New Freshdesk Ticket to Check Headsup Status to Send Slack Message

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Freshdesk Ticket Updated to Send Slack Message to Show Headsup Message

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Freshdesk Ticket Updated to Show Headsup Message to Send Slack Message

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Freshdesk Contact Updated to Check Headsup Status to Send Slack Message

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Showing 15 journey ideas for Slack, Headsup and Freshdesk

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by automating Slack messages into your marketing journeys.

About the Headsup integration

Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Slack integration, Headsup integration and the Freshdesk integration.

Journey Triggers

Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack, Headsup and Freshdesk.