Slack + Segment + Zendesk integration

Use Autopilot to create journeys that use the Slack, Segment and Zendesk integrations.

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Marketing Automation ideas to integrate Slack, Segment and Zendesk.

Segment Event to Zendesk Ticket Status to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message to Send Segment Event

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Segment Event to Send Slack Message to Submit New Zendesk Ticket

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Segment Event to Send Segment Event to Send Slack Message

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Segment Event to Send Slack Message to Send Segment Event

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Submits New Zendesk Ticket to Send Segment Event to Send Slack Message

Try this free

Segment Event to Submit New Zendesk Ticket to Send Slack Message

Try this free

Showing 7 journey ideas for Slack, Segment and Zendesk

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by automating Slack messages into your marketing journeys.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Slack integration, Segment integration and the Zendesk integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Segment Event
Send a contextual Segment Event.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack, Segment and Zendesk.