Slack + Zendesk Integration

Use Autopilot to automate and integrate Slack and Zendesk.

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Marketing Automation ideas to integrate Slack and Zendesk

Intercom Tag to Send Slack Message

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Time Trigger to Zendesk Ticket Status to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Intercom Tag to Submit New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message to Send Segment Event

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Submits New Zendesk Ticket to Send Segment Event

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Submits New Zendesk Ticket to Send Segment Event to Send Slack Message

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Submits New Zendesk Ticket to Check Lead Status to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Add Delay

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Slack Message

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Unsubscribed from Mailchimp Audience to Submit New Zendesk Ticket

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Intercom Tag to Zendesk Ticket Status to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Update Pipedrive Person Field

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Field Match to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Update Salesforce Field to Send Slack Message

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Submits New Zendesk Ticket to Has Visited Page to Send Slack Message

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Showing 20 of 94 Marketing Automation ideas using Autopilot's Slack and Zendesk integration.

About Slack

Follow up on hot leads or key activities fast and build team alignment by automating Slack messages into your marketing journeys.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Slack integration.

Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack and Zendesk.