Slack + Zendesk Integration

Use Autopilot to automate and integrate Slack and Zendesk.

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Marketing Automation ideas to integrate Slack and Zendesk

Salesforce Campaign Trigger to Submit New Zendesk Ticket to Send Slack Message

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Salesforce Campaign Trigger to Zendesk Ticket Status to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Twilio SMS Received to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Salesforce Campaign Trigger to Send Slack Message to Submit New Zendesk Ticket

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Drift Goal Reached to Submit New Zendesk Ticket to Send Slack Message

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Heap Event to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message to Mail Lob Postcard

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Salesforce Campaign Trigger to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message to Add Trello Card

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Submits New Zendesk Ticket to Send Slack Message

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Person Field Match to Submit New Zendesk Ticket

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Salesforce Campaign Trigger to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Heap Event to Zendesk Ticket Status to Send Slack Message

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Submits New Zendesk Ticket to Send Slack Message

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Twilio SMS Received to Zendesk Ticket Status to Send Slack Message

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Showing 20 of 89 Marketing Automation ideas using Autopilot's Slack and Zendesk integration.

About Slack

Follow up on hot leads or key activities fast and build team alignment by automating Slack messages into your marketing journeys.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Slack integration.

Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack and Zendesk.