Timers + Freshdesk + Big Commerce integration

Use Autopilot to create journeys that use the Timers, Freshdesk and Big Commerce integrations.

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Marketing Automation ideas to integrate Timers, Freshdesk and Big Commerce.

Create New Freshdesk Ticket to Freshdesk Ticket Status to Add Delay

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Freshdesk Contact Updated to Add Delay to Freshdesk Update Ticket

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Freshdesk New Contact to Freshdesk Ticket Status to Add Delay

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Freshdesk Contact Updated to Freshdesk Update Ticket to Add Delay

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New Freshdesk Ticket to Add Delay to Freshdesk Update Ticket

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Freshdesk Contact Updated to Freshdesk Ticket Status to Add Delay

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Abandoned BigCommerce Cart to Add Delay to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Add Delay to Freshdesk Update Ticket

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Freshdesk New Contact to Add Delay to Freshdesk Update Ticket

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Freshdesk New Contact to Freshdesk Update Ticket to Add Delay

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Freshdesk Ticket Updated to Add Delay to Freshdesk Update Ticket

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New BigCommerce Customer to Add Delay to Freshdesk Update Ticket

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New Big Commerce Order to Freshdesk Ticket Status to Add Delay

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Time Trigger to Freshdesk Ticket Status to Add Delay

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Time Trigger to Freshdesk Update Ticket to Add Delay

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New Freshdesk Ticket to Freshdesk Ticket Status to Add Delay

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Abandoned BigCommerce Cart to Freshdesk Update Ticket to Add Delay

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Create New Freshdesk Ticket to Freshdesk Update Ticket to Add Delay

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New Big Commerce Order to Add Delay to Freshdesk Update Ticket

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New BigCommerce Customer to Freshdesk Ticket Status to Add Delay

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Showing 20 journey ideas for Timers, Freshdesk and Big Commerce

About the Timers integration

Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Timers integration, Freshdesk integration and the Big Commerce integration.

Journey Triggers

Time Trigger
Add contacts on a list to a journey at a particular date and time.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Timers, Freshdesk and Big Commerce.