Timers + Freshdesk + Lead Scoring integration

Use Autopilot to create journeys that use the Timers, Freshdesk and Lead Scoring integrations.

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Marketing Automation ideas to integrate Timers, Freshdesk and Lead Scoring.

Freshdesk Contact Updated to Freshdesk Update Ticket to Add Delay

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Create New Freshdesk Ticket to Add Delay to Change Score

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Freshdesk Contact Updated to Change Score to Add Delay

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Freshdesk Ticket Updated to Add Delay to Change Score

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Freshdesk Contact Updated to Add Delay to Change Score

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Time Trigger to Change Score to Freshdesk Update Ticket

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New Freshdesk Ticket to Freshdesk Ticket Status to Add Delay

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Freshdesk Ticket Updated to Change Score to Add Delay

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Freshdesk Ticket Updated to Freshdesk Ticket Status to Add Delay

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New Freshdesk Ticket to Add Delay to Change Score

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Freshdesk Contact Updated to Freshdesk Ticket Status to Add Delay

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Time Trigger to Freshdesk Update Ticket to Change Score

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Freshdesk New Contact to Add Delay to Change Score

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Create New Freshdesk Ticket to Add Delay to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Change Score to Add Delay

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Freshdesk New Contact to Change Score to Add Delay

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New Freshdesk Ticket to Add Delay to Freshdesk Update Ticket

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Freshdesk Contact Updated to Add Delay to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Freshdesk Ticket Status to Add Delay

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Time Trigger to Freshdesk Ticket Status to Add Delay

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Showing 20 journey ideas for Timers, Freshdesk and Lead Scoring

About the Timers integration

Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Lead Scoring integration

Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Timers integration, Freshdesk integration and the Lead Scoring integration.

Journey Triggers

Time Trigger
Add contacts on a list to a journey at a particular date and time.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
Change Score
Increases or decrease a number field by a specific amount.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Timers, Freshdesk and Lead Scoring.