Timers + Sendgrid + Freshdesk integration

Use Autopilot to create journeys that use the Timers, Sendgrid and Freshdesk integrations.

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Marketing Automation ideas to integrate Timers, Sendgrid and Freshdesk.

Freshdesk New Contact to Add Delay to Send Sendgrid Transactional Email

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Freshdesk Ticket Updated to Add Delay to Send Sendgrid Transactional Email

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Freshdesk Ticket Updated to Send Sendgrid Transactional Email to Add Delay

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Freshdesk Contact Updated to Send Sendgrid Transactional Email to Add Delay

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Time Trigger to Send Sendgrid Transactional Email to Freshdesk Update Ticket

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Time Trigger to Freshdesk Update Ticket to Send Sendgrid Transactional Email

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Freshdesk New Contact to Send Sendgrid Transactional Email to Add Delay

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New Freshdesk Ticket to Add Delay to Send Sendgrid Transactional Email

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Create New Freshdesk Ticket to Add Delay to Send Sendgrid Transactional Email

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Time Trigger to Send Sendgrid Transactional Email to Add Delay

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Time Trigger to Freshdesk Ticket Status to Send Sendgrid Transactional Email

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New Freshdesk Ticket to Send Sendgrid Transactional Email to Add Delay

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Time Trigger to Add Delay to Send Sendgrid Transactional Email

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Create New Freshdesk Ticket to Send Sendgrid Transactional Email to Add Delay

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Freshdesk Contact Updated to Add Delay to Send Sendgrid Transactional Email

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Showing 15 journey ideas for Timers, Sendgrid and Freshdesk

About the Timers integration

Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.

About the Sendgrid integration

SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability and its proven, cloud-based platform successfully delivers over 30 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Timers integration, Sendgrid integration and the Freshdesk integration.

Journey Triggers

Time Trigger
Add contacts on a list to a journey at a particular date and time.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Timers, Sendgrid and Freshdesk.