Twilio + Big Commerce + Salesforce integration

Use Autopilot to create journeys that use the Twilio, Big Commerce and Salesforce integrations.

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Marketing Automation ideas to integrate Twilio, Big Commerce and Salesforce.

Abandoned BigCommerce Cart to Send Twilio SMS to Assign Salesforce Lead to Group

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New BigCommerce Customer to Update Salesforce Field to Send Twilio SMS

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Abandoned BigCommerce Cart to Send Twilio SMS to Update Salesforce Field

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Abandoned BigCommerce Cart to Set Salesforce Campaign Member Status to Send Twilio SMS

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New Big Commerce Order to Update Salesforce Field to Send Twilio SMS

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Abandoned BigCommerce Cart to Check Salesforce Field to Send Twilio SMS

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New Big Commerce Order to Add Salesforce Task to Send Twilio SMS

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New BigCommerce Customer to Check Salesforce Field to Send Twilio SMS

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Abandoned BigCommerce Cart to Create Salesforce Opportunity to Send Twilio SMS

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New Big Commerce Order to Assign Salesforce Lead to Group to Send Twilio SMS

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Abandoned BigCommerce Cart to Assign Salesforce Lead to Send Twilio SMS

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New Big Commerce Order to Set Salesforce Campaign Member Status to Send Twilio SMS

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New Big Commerce Order to Send Twilio SMS to Update Salesforce Field

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New BigCommerce Customer to Add Salesforce Task to Send Twilio SMS

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New BigCommerce Customer to Send Twilio SMS to Add Salesforce Task

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New Big Commerce Order to Send Twilio SMS to Add Salesforce Task

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Abandoned BigCommerce Cart to Send Twilio SMS to Create Salesforce Opportunity

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Abandoned BigCommerce Cart to Send Twilio SMS to Add Salesforce Task

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New Big Commerce Order to Create Salesforce Opportunity to Send Twilio SMS

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New BigCommerce Customer to Send Twilio SMS to Assign Salesforce Lead

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Showing 20 journey ideas for Twilio, Big Commerce and Salesforce

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Big Commerce integration and the Salesforce integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field's value meets your criteria (e.g. contains a particular word).

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Big Commerce and Salesforce.