Twilio + Custom Fields + LiveChat integration

Use Autopilot to create journeys that use the Twilio, Custom Fields and LiveChat integrations.

Marketing Automation ideas to integrate Twilio, Custom Fields and LiveChat.

LiveChat Tag to Send Twilio SMS to Update Field

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LiveChat Tag to Update Field to Send Twilio SMS

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LiveChat Tag to Check Field to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Update Field

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LiveChat Tag to Update Field to Send Twilio SMS

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Twilio SMS Received to Update Field to Send Twilio SMS

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Field Match to Update Field to Send Twilio SMS

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LiveChat Tag to Send Twilio SMS to Update Field

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Field Match to Send Twilio SMS to Update Field

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LiveChat Tag to Check Field to Send Twilio SMS

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Field Match to Check Field to Send Twilio SMS

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Twilio SMS Received to Check Field to Send Twilio SMS

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Showing 12 journey ideas for Twilio, Custom Fields and LiveChat

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Custom Fields integration and the LiveChat integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

Conditions

Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Custom Fields and LiveChat.