Twilio + Delighted + Intercom integration

Use Autopilot to create journeys that use the Twilio, Delighted and Intercom integrations.

Marketing Automation ideas to integrate Twilio, Delighted and Intercom.

Add Intercom Tag to Send Twilio SMS to Send Delighted NPS Survey

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Add Intercom Tag to Send Delighted NPS Survey to Send Twilio SMS

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Add Intercom Tag to Check Delighted NPS Response to Send Twilio SMS

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New Intercom User to Send Twilio SMS to Send Delighted NPS Survey

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New Intercom User to Send Delighted NPS Survey to Send Twilio SMS

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New Intercom User to Check Delighted NPS Response to Send Twilio SMS

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New Intercom Lead to Send Twilio SMS to Send Delighted NPS Survey

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New Intercom Lead to Send Delighted NPS Survey to Send Twilio SMS

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New Intercom Lead to Check Delighted NPS Response to Send Twilio SMS

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Intercom Tag to Send Twilio SMS to Send Delighted NPS Survey

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Intercom Tag to Send Delighted NPS Survey to Send Twilio SMS

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Intercom Tag to Check Delighted NPS Response to Send Twilio SMS

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Intercom Tag to Send Delighted NPS Survey to Send Twilio SMS

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New Intercom Lead to Send Twilio SMS to Send Delighted NPS Survey

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Add Intercom Tag to Send Delighted NPS Survey to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Send Twilio SMS

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New Intercom User to Send Delighted NPS Survey to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Delighted NPS Survey

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Add Intercom Tag to Check Delighted NPS Response to Send Twilio SMS

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New Intercom Lead to Check Delighted NPS Response to Send Twilio SMS

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Delighted NPS Response to Check Delighted NPS Response to Send Twilio SMS

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Delighted NPS Response to Send Delighted NPS Survey to Send Twilio SMS

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Intercom Tag to Send Twilio SMS to Send Delighted NPS Survey

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Delighted NPS Response to Send Twilio SMS to Send Delighted NPS Survey

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New Intercom Lead to Send Delighted NPS Survey to Send Twilio SMS

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Add Intercom Tag to Send Twilio SMS to Send Delighted NPS Survey

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Intercom Tag to Check Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Check Delighted NPS Response to Send Twilio SMS

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New Intercom User to Check Delighted NPS Response to Send Twilio SMS

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New Intercom User to Send Twilio SMS to Send Delighted NPS Survey

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Showing 30 journey ideas for Twilio, Delighted and Intercom

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Delighted integration and the Intercom integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Delighted and Intercom.