Twilio + Eventbrite + Freshdesk integration

Use Autopilot to create journeys that use the Twilio, Eventbrite and Freshdesk integrations.

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Marketing Automation ideas to integrate Twilio, Eventbrite and Freshdesk.

Check Eventbrite Event to Send Twilio SMS to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Send Twilio SMS to Register for Eventbrite Event

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Twilio SMS Received to Freshdesk Update Ticket to Register for Eventbrite Event

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Freshdesk Contact Updated to Send Twilio SMS to Register for Eventbrite Event

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Freshdesk Ticket Updated to Register for Eventbrite Event to Send Twilio SMS

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Twilio SMS Received to Freshdesk Ticket Status to Register for Eventbrite Event

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Check Eventbrite Event to Send Twilio SMS to Register for Eventbrite Event

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Create New Freshdesk Ticket to Register for Eventbrite Event to Send Twilio SMS

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Check Eventbrite Event to Freshdesk Ticket Status to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Register for Eventbrite Event

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Freshdesk New Contact to Register for Eventbrite Event to Send Twilio SMS

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New Freshdesk Ticket to Send Twilio SMS to Register for Eventbrite Event

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Freshdesk Ticket Updated to Send Twilio SMS to Register for Eventbrite Event

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Twilio SMS Received to Register for Eventbrite Event to Send Twilio SMS

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Eventbrite Event Registration to Register for Eventbrite Event to Send Twilio SMS

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Eventbrite Event Registration to Send Twilio SMS to Freshdesk Update Ticket

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Eventbrite Event Registration to Freshdesk Ticket Status to Send Twilio SMS

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Check Eventbrite Event to Register for Eventbrite Event to Send Twilio SMS

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Check Eventbrite Event to Freshdesk Update Ticket to Send Twilio SMS

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Eventbrite Event Registration to Freshdesk Update Ticket to Send Twilio SMS

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Showing 20 journey ideas for Twilio, Eventbrite and Freshdesk

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Eventbrite integration

Eventbrite is the world’s leading event technology platform. The company has processed $8B in gross ticket sales since inception and powers millions of events on behalf of organizers each year. Hundreds of thousands of organizers use Eventbrite to boost ticket sales, promote and manage events, handle onsite operations, and analyze results across multiple sales channels.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Eventbrite integration and the Freshdesk integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Check Eventbrite Event
Check if a contact is attending, not attending and other criteria for the latest Eventbrite event.
Eventbrite Event Registration
Add a contact to the journey when they register successfully for an Eventbrite event.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Register for Eventbrite Event
Registers the contact for a specific event.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Eventbrite and Freshdesk.