Twilio + Google Ads + Zendesk integration

Use Autopilot to create journeys that use the Twilio, Google Ads and Zendesk integrations.

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Marketing Automation ideas to integrate Twilio, Google Ads and Zendesk.

Twilio SMS Received to Submit New Zendesk Ticket to Add to Google Ads Audience

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Submits New Zendesk Ticket to Send Twilio SMS to Add to Google Ads Audience

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Twilio SMS Received to Remove from Google Ads Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Add to Google Ads Audience to Send Twilio SMS

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Twilio SMS Received to Add to Google Ads Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Remove from Google Ads Audience to Send Twilio SMS

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Twilio SMS Received to Zendesk Ticket Status to Remove from Google Ads Audience

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Twilio SMS Received to Send Twilio SMS to Add to Google Ads Audience

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Twilio SMS Received to Add to Google Ads Audience to Send Twilio SMS

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Submits New Zendesk Ticket to Send Twilio SMS to Remove from Google Ads Audience

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Twilio SMS Received to Zendesk Ticket Status to Add to Google Ads Audience

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Twilio SMS Received to Submit New Zendesk Ticket to Remove from Google Ads Audience

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Twilio SMS Received to Send Twilio SMS to Remove from Google Ads Audience

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Twilio SMS Received to Remove from Google Ads Audience to Send Twilio SMS

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Showing 14 journey ideas for Twilio, Google Ads and Zendesk

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Google Ads integration

Personalize your Google Ads right across the customer journey with Autopilot’s Google Ads Customer Match audiences integration. Easily add and remove contacts from Ads audiences directly from Autopilot’s drag-and-drop canvas. Use it to encourage one-time buyers to become repeat purchasers, nurture newsletter subscribers who aren’t customers yet, and create “similar audiences” to generate new qualified leads.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Google Ads integration and the Zendesk integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Add to Google Ads Audience
Add a contact to a Google Ads Customer Match audience list.
Remove from Google Ads Audience
Remove a contact from a Google Ads Customer Match audience list.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Google Ads and Zendesk.