Twilio + GoToWebinar + Freshdesk integration

Use Autopilot to create journeys that use the Twilio, GoToWebinar and Freshdesk integrations.

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Marketing Automation ideas to integrate Twilio, GoToWebinar and Freshdesk.

Freshdesk New Contact to Create GoToWebinar Registrant to Send Twilio SMS

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Freshdesk Ticket Updated to Create GoToWebinar Registrant to Send Twilio SMS

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New GoToWebinar Attendee to Freshdesk Ticket Status to Send Twilio SMS

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New GoToWebinar Attendee to Freshdesk Update Ticket to Send Twilio SMS

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Freshdesk Contact Updated to Send Twilio SMS to Create GoToWebinar Registrant

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New GoToWebinar Webinar to Send Twilio SMS to Freshdesk Update Ticket

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Twilio SMS Received to Create GoToWebinar Registrant to Send Twilio SMS

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New Freshdesk Ticket to Create GoToWebinar Registrant to Send Twilio SMS

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Freshdesk Ticket Updated to Send Twilio SMS to Create GoToWebinar Registrant

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Twilio SMS Received to Freshdesk Ticket Status to Create GoToWebinar Registrant

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New Freshdesk Ticket to Send Twilio SMS to Create GoToWebinar Registrant

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Twilio SMS Received to Send Twilio SMS to Create GoToWebinar Registrant

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New GoToWebinar Webinar to Create GoToWebinar Registrant to Send Twilio SMS

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Twilio SMS Received to Freshdesk Update Ticket to Create GoToWebinar Registrant

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Create New Freshdesk Ticket to Send Twilio SMS to Create GoToWebinar Registrant

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Twilio SMS Received to Create GoToWebinar Registrant to Freshdesk Update Ticket

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Freshdesk Contact Updated to Create GoToWebinar Registrant to Send Twilio SMS

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New GoToWebinar Webinar to Freshdesk Update Ticket to Send Twilio SMS

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New GoToWebinar Webinar to Freshdesk Ticket Status to Send Twilio SMS

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New GoToWebinar Attendee to Create GoToWebinar Registrant to Send Twilio SMS

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Showing 20 journey ideas for Twilio, GoToWebinar and Freshdesk

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the GoToWebinar integration

GoToWebinar makes it easy to reach your audience and deliver webinars that drive results. Pick a compelling topic, invite guest speakers and include polls and surveys for truly interactive presentations. With built-in reports, analytics and full-service registration, GoToWebinar reveals your most engaged attendees, so your sales team can turn qualified leads into customers.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, GoToWebinar integration and the Freshdesk integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
New GoToWebinar Attendee
Triggers when a contact turn into attendees to a webinar.
New GoToWebinar Webinar
Triggers when you add a new upcoming webinar.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Create GoToWebinar Registrant
Creates a new registrant for your GoToWebinar webinar when a contact enters your journey.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, GoToWebinar and Freshdesk.