Twilio + Help Scout + Facebook integration
Use Autopilot to create journeys that use the Twilio, Help Scout and Facebook integrations.
Upcoming
Marketing Automation ideas to integrate Twilio, Help Scout and Facebook.
Help Scout Create Conversation to Send Twilio SMS to Add to Facebook Custom Audience
Help Scout Satisfaction Rating to Send Twilio SMS to Remove From Facebook Custom Audience
Help Scout Tag to Send Twilio SMS to Add to Facebook Custom Audience
Help Scout Create Conversation to Send Twilio SMS to Remove From Facebook Custom Audience
Help Scout Tag to Add to Facebook Custom Audience to Send Twilio SMS
Help Scout Tag to Send Twilio SMS to Remove From Facebook Custom Audience
Help Scout Satisfaction Rating to Remove From Facebook Custom Audience to Send Twilio SMS
Help Scout Satisfaction Rating to Has Submitted Facebook Lead Ad to Send Twilio SMS
Help Scout Create Conversation to Remove From Facebook Custom Audience to Send Twilio SMS
Help Scout Satisfaction Rating to Add to Facebook Custom Audience to Send Twilio SMS
Help Scout Tag to Remove From Facebook Custom Audience to Send Twilio SMS
Help Scout Tag to Has Submitted Facebook Lead Ad to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS to Add to Facebook Custom Audience
Help Scout Create Conversation to Add to Facebook Custom Audience to Send Twilio SMS
Help Scout Create Conversation to Has Submitted Facebook Lead Ad to Send Twilio SMS
Showing 15 journey ideas for Twilio, Help Scout and Facebook
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Facebook integration
Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, Help Scout integration and the Facebook integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Help Scout and Facebook.
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