Twilio + Help Scout + Headsup integration

Use Autopilot to create journeys that use the Twilio, Help Scout and Headsup integrations.

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Marketing Automation ideas to integrate Twilio, Help Scout and Headsup.

Help Scout Satisfaction Rating to Check Headsup Status to Send Twilio SMS

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Help Scout Satisfaction Rating to Show Headsup Message to Send Twilio SMS

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Help Scout Create Conversation to Send Twilio SMS to Show Headsup Message

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Help Scout Tag to Show Headsup Message to Send Twilio SMS

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Help Scout Tag to Check Headsup Status to Send Twilio SMS

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Help Scout Create Conversation to Check Headsup Status to Send Twilio SMS

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Help Scout Satisfaction Rating to Send Twilio SMS to Show Headsup Message

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Help Scout Tag to Send Twilio SMS to Show Headsup Message

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Help Scout Create Conversation to Show Headsup Message to Send Twilio SMS

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Showing 9 journey ideas for Twilio, Help Scout and Headsup

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Headsup integration

Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Help Scout integration and the Headsup integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Help Scout and Headsup.