Twilio + Insightly + Delighted integration

Use Autopilot to create journeys that use the Twilio, Insightly and Delighted integrations.

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Marketing Automation ideas to integrate Twilio, Insightly and Delighted.

Twilio SMS Received to Check Delighted NPS Response to Assign Insightly Owner

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Delighted NPS Response to Create Insightly Project to Send Twilio SMS

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Delighted NPS Response to Update Insightly Contact Field to Send Twilio SMS

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Check Insightly Opportunity Stage to Create Insightly Project to Send Twilio SMS

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Insightly Opportunity Status Change to Send Twilio SMS to Create Insightly Project

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Insightly Opportunity Status Change to Assign Insightly Owner to Send Twilio SMS

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Insightly Contact Field Change to Send Twilio SMS to Assign Insightly Owner

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Check Insightly Opportunity Stage to Send Delighted NPS Survey to Send Twilio SMS

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Check Insightly Opportunity Stage to Check Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Check Delighted NPS Response to Assign Insightly Task

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Delighted NPS Response to Send Twilio SMS to Create Insightly Project

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Delighted NPS Response to Send Twilio SMS to Update Insightly Contact Field

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Add Insightly Opportunity to Send Twilio SMS to Send Delighted NPS Survey

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Add Insightly Opportunity to Check Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Create Insightly Project

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Add Insightly Opportunity to Assign Insightly Task to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Update Insightly Contact Field

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Insightly Contact Field Change to Create Insightly Project to Send Twilio SMS

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Check Insightly Contact Field to Assign Insightly Task to Send Twilio SMS

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Add Insightly Opportunity to Send Twilio SMS to Update Insightly Contact Field

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Showing 20 journey ideas for Twilio, Insightly and Delighted

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Insightly integration

Grow your business faster than ever before by building stronger customer relationships over time, and exceeding expectations every step of the way.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Insightly integration and the Delighted integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Insightly Opportunity Status Change
Add a contact to a journey when the opportunity stage changes in Insightly.
Insightly Contact Field Change
Add a contact to a journey based on a certain value on a contact changing to a specific value.
Check Insightly Contact Field
Check for a specific value in a contact field.
Add Insightly Opportunity
Add a new opportunity against the contact in the journey.
Check Insightly Opportunity Stage
Check the opportunity stage with a true or false outcome.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Create Insightly Project
Creates a new project within Insightly.
Assign Insightly Owner
Assigns an owner or round robins ownership to a contact or lead.
Assign Insightly Task
Assigns a task on for a lead or contact.
Update Insightly Contact Field
Updates a field with a certain value associated against a contact in Insightly.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Insightly and Delighted.