Twilio + Intercom Integration

Use Autopilot to automate and integrate Twilio and Intercom.

Marketing Automation ideas to integrate Twilio and Intercom

Instapage Form Submitted to Send Twilio SMS

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New Intercom Lead to Send Twilio SMS to Show Headsup Message

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New Intercom User to Add Pipedrive Note

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New Intercom User to Show Headsup Message

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New Intercom Lead to Send Twilio SMS to Send Email

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New Intercom Lead to Send Twilio SMS to Send Email

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New Intercom User to Add Pipedrive Note to Send Twilio SMS

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Twilio SMS Received to Assign Pipedrive Person Owner

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Intercom Tag to Show Headsup Message

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New Intercom Lead to Assign Pipedrive Person Owner

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Add Intercom Tag to Send Twilio SMS

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New Intercom Lead to Assign Pipedrive Person Owner to Send Twilio SMS

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New Intercom User to Show Headsup Message

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Intercom Tag to Show Headsup Message to Send Twilio SMS

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New Intercom User to Send Twilio SMS

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Intercom Tag to Send Twilio SMS to Assign Pipedrive Person Owner

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Add Intercom Tag to Add Salesforce Task to Send Twilio SMS

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New Intercom User to Eject from Journey

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Intercom Tag to Send Twilio SMS

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Subscribed to Mailchimp audience to Send Twilio SMS

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Showing 20 of 425 Marketing Automation ideas using Autopilot's Twilio and Intercom integration.

About Twilio

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About Intercom

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Twilio integration.

Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.

Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio and Intercom.