Twilio + MessageBird + Delighted integration

Use Autopilot to create journeys that use the Twilio, MessageBird and Delighted integrations.

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Marketing Automation ideas to integrate Twilio, MessageBird and Delighted.

Delighted NPS Response to Send MessageBird SMS to Send Twilio SMS

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Delighted NPS Response to Send Twilio SMS to Send MessageBird SMS

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Twilio SMS Received to Send MessageBird SMS to Send Twilio SMS

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Twilio SMS Received to Send MessageBird SMS to Send Delighted NPS Survey

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Twilio SMS Received to Check Delighted NPS Response to Send MessageBird SMS

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Twilio SMS Received to Send Delighted NPS Survey to Send MessageBird SMS

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Twilio SMS Received to Send Twilio SMS to Send MessageBird SMS

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Showing 7 journey ideas for Twilio, MessageBird and Delighted

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the MessageBird integration

Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, MessageBird integration and the Delighted integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send MessageBird SMS
Send a contact a personalized SMS.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, MessageBird and Delighted.