Twilio + MessageBird + Help Scout integration
Use Autopilot to create journeys that use the Twilio, MessageBird and Help Scout integrations.
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Marketing Automation ideas to integrate Twilio, MessageBird and Help Scout.
Twilio SMS Received to Send MessageBird SMS to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS to Send MessageBird SMS
Twilio SMS Received to Send Twilio SMS to Send MessageBird SMS
Help Scout Satisfaction Rating to Send MessageBird SMS to Send Twilio SMS
Help Scout Create Conversation to Send Twilio SMS to Send MessageBird SMS
Help Scout Create Conversation to Send MessageBird SMS to Send Twilio SMS
Help Scout Tag to Send MessageBird SMS to Send Twilio SMS
Help Scout Tag to Send Twilio SMS to Send MessageBird SMS
Showing 8 journey ideas for Twilio, MessageBird and Help Scout
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the MessageBird integration
Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, MessageBird integration and the Help Scout integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send MessageBird SMS
Send a contact a personalized SMS.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, MessageBird and Help Scout.
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