Twilio + MessageBird + Intercom integration

Use Autopilot to create journeys that use the Twilio, MessageBird and Intercom integrations.

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Marketing Automation ideas to integrate Twilio, MessageBird and Intercom.

Twilio SMS Received to Send MessageBird SMS to Send Twilio SMS

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Twilio SMS Received to Send MessageBird SMS to Add Intercom Tag

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Twilio SMS Received to Send Twilio SMS to Send MessageBird SMS

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New Intercom Lead to Send MessageBird SMS to Send Twilio SMS

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New Intercom User to Send MessageBird SMS to Send Twilio SMS

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Intercom Tag to Send MessageBird SMS to Send Twilio SMS

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Twilio SMS Received to Add Intercom Tag to Send MessageBird SMS

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New Intercom Lead to Send Twilio SMS to Send MessageBird SMS

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New Intercom User to Send Twilio SMS to Send MessageBird SMS

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Intercom Tag to Send Twilio SMS to Send MessageBird SMS

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Showing 10 journey ideas for Twilio, MessageBird and Intercom

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the MessageBird integration

Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, MessageBird integration and the Intercom integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
New Intercom User
Adds new Intercom users to a journey.
New Intercom Lead
Adds new Intercom leads to a journey.
Intercom Tag
Adds an Intercom lead or user to a journey when they are tagged in Intercom.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send MessageBird SMS
Send a contact a personalized SMS.
Add Intercom Tag
Tags an Intercom lead or user.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, MessageBird and Intercom.