Twilio + Pandadoc + Zendesk integration

Use Autopilot to create journeys that use the Twilio, Pandadoc and Zendesk integrations.

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Marketing Automation ideas to integrate Twilio, Pandadoc and Zendesk.

Pandadoc Document Status Change to Send Twilio SMS to Send Pandadoc Document

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Twilio SMS Received to Check Pandadoc Status to Submit New Zendesk Ticket

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Pandadoc Document Status Change to Check Pandadoc Status to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Pandadoc Document

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Pandadoc Document Status Change to Zendesk Ticket Status to Send Twilio SMS

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Submits New Zendesk Ticket to Send Twilio SMS to Send Pandadoc Document

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Twilio SMS Received to Send Pandadoc Document to Send Twilio SMS

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Twilio SMS Received to Send Pandadoc Document to Submit New Zendesk Ticket

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Pandadoc Document Status Change to Send Pandadoc Document to Send Twilio SMS

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Pandadoc Document Status Change to Submit New Zendesk Ticket to Send Twilio SMS

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Twilio SMS Received to Zendesk Ticket Status to Send Pandadoc Document

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Submits New Zendesk Ticket to Send Pandadoc Document to Send Twilio SMS

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Pandadoc Document Status Change to Send Twilio SMS to Submit New Zendesk Ticket

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Twilio SMS Received to Submit New Zendesk Ticket to Send Pandadoc Document

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Submits New Zendesk Ticket to Check Pandadoc Status to Send Twilio SMS

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Twilio SMS Received to Check Pandadoc Status to Send Twilio SMS

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Showing 16 journey ideas for Twilio, Pandadoc and Zendesk

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Pandadoc integration

Automatically send documents based on actions people take in the customer journey with Pandadoc and Autopilot. Easily follow up eSignatures status changes including after the document is successfully complete. Pandadoc streamlines the way your team creates, sends, and tracks sales documents so you can close more deals faster.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Pandadoc integration and the Zendesk integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Pandadoc Document Status Change
Triggers when the last document status changes to either draft, completed, sent, viewed or paid.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Pandadoc Status
Checks the current status of the Pandadoc for the user.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Pandadoc Document
Sends a Pandadoc document to the user in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Pandadoc and Zendesk.