Twilio + Segment + Base CRM integration

Use Autopilot to create journeys that use the Twilio, Segment and Base CRM integrations.

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Marketing Automation ideas to integrate Twilio, Segment and Base CRM.

Base Contact Field Change to Send Twilio SMS to Send Segment Event

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Segment Event to Check Base Contact Field to Send Twilio SMS

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Segment Event to Send Segment Event to Send Twilio SMS

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Base Contact Field Change to Send Segment Event to Send Twilio SMS

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Base Deal Stage Change to Send Twilio SMS to Send Segment Event

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Twilio SMS Received to Send Segment Event to Assign Base Contact Owner

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Add a Base Deal to Send Twilio SMS to Send Segment Event

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Twilio SMS Received to Check Base Contact Field to Send Segment Event

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Segment Event to Send Twilio SMS to Update Base Contact Field

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Add a Base Deal to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Assign Base Contact Owner to Send Segment Event

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Twilio SMS Received to Send Segment Event to Update Base Contact Field

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Assign Base Task to Send Segment Event to Send Twilio SMS

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Segment Event to Update Base Contact Field to Send Twilio SMS

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Segment Event to Send Twilio SMS to Send Segment Event

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Segment Event to Send Twilio SMS to Assign Base Contact Owner

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Segment Event to Assign Base Contact Owner to Send Twilio SMS

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Twilio SMS Received to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Check Base Deal Stage to Send Segment Event

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Twilio SMS Received to Update Base Contact Field to Send Segment Event

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Showing 20 journey ideas for Twilio, Segment and Base CRM

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Base CRM integration

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Segment integration and the Base CRM integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Segment Event
Add a contact to a journey when they perform a Segment event.
Add a Base Deal
Add a new deal against the contact in the journey.
Base Deal Stage Change
Add a contact to a journey when the deal stage changes in Base CRM.
Base Contact Field Change
Add a contact to a journey based on a certain value on a contact changing to a specific value.
Assign Base Task
Assigns a task for a lead or contact.

Conditions

Check Base Deal Stage
Check the deal stage with a true or false outcome.
Check Base Contact Field
Check for a specific value in a contact field.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Segment Event
Send a contextual Segment Event.
Assign Base Contact Owner
Assigns an owner or round robins ownership to a contact.
Update Base Contact Field
Updates a field with a certain value associated against a contact in Base CRM.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Segment and Base CRM.