Twilio + Segment + Custom Fields integration

Use Autopilot to create journeys that use the Twilio, Segment and Custom Fields integrations.

Marketing Automation ideas to integrate Twilio, Segment and Custom Fields.

Twilio SMS Received to Send Segment Event to Update Field

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Twilio SMS Received to Update Field to Send Segment Event

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Twilio SMS Received to Check Field to Send Segment Event

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Segment Event to Send Twilio SMS to Update Field

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Segment Event to Update Field to Send Twilio SMS

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Segment Event to Check Field to Send Twilio SMS

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Field Match to Send Twilio SMS to Send Segment Event

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Field Match to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Update Field to Send Segment Event

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Segment Event to Update Field to Send Twilio SMS

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Segment Event to Check Field to Send Twilio SMS

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Twilio SMS Received to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Segment Event

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Segment Event to Send Twilio SMS to Send Segment Event

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Segment Event to Send Twilio SMS to Update Field

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Field Match to Send Twilio SMS to Send Segment Event

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Twilio SMS Received to Check Field to Send Segment Event

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Twilio SMS Received to Send Segment Event to Update Field

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Field Match to Send Segment Event to Send Twilio SMS

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Segment Event to Send Segment Event to Send Twilio SMS

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Showing 20 journey ideas for Twilio, Segment and Custom Fields

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Segment integration and the Custom Fields integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Segment Event
Add a contact to a journey when they perform a Segment event.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Segment Event
Send a contextual Segment Event.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Segment and Custom Fields.