Twilio + Segment + Heap integration

Use Autopilot to create journeys that use the Twilio, Segment and Heap integrations.

Marketing Automation ideas to integrate Twilio, Segment and Heap.

Heap Event to Send Twilio SMS to Send Segment Event

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Heap Event to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Send Segment Event to Send Twilio SMS

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Segment Event to Send Twilio SMS to Send Segment Event

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Heap Event to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Segment Event

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Heap Event to Send Twilio SMS to Send Segment Event

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Segment Event to Send Segment Event to Send Twilio SMS

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Showing 8 journey ideas for Twilio, Segment and Heap

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Heap integration

Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Segment integration and the Heap integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Segment Event
Add a contact to a journey when they perform a Segment event.
Heap Event
Add a contact to a journey when they perform a Heap event.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Segment Event
Send a contextual Segment Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Segment and Heap.