Twilio + Segment + Intercom integration

Use Autopilot to create journeys that use the Twilio, Segment and Intercom integrations.

Marketing Automation ideas to integrate Twilio, Segment and Intercom.

Twilio SMS Received to Send Segment Event to Add Intercom Tag

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Twilio SMS Received to Add Intercom Tag to Send Segment Event

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Segment Event to Send Twilio SMS to Add Intercom Tag

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Segment Event to Add Intercom Tag to Send Twilio SMS

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New Intercom User to Send Twilio SMS to Send Segment Event

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New Intercom User to Send Segment Event to Send Twilio SMS

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New Intercom Lead to Send Twilio SMS to Send Segment Event

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New Intercom Lead to Send Segment Event to Send Twilio SMS

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Intercom Tag to Send Twilio SMS to Send Segment Event

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Intercom Tag to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Segment Event

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Twilio SMS Received to Send Segment Event to Send Twilio SMS

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Segment Event to Send Twilio SMS to Add Intercom Tag

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New Intercom User to Send Twilio SMS to Send Segment Event

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Segment Event to Send Twilio SMS to Send Segment Event

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Twilio SMS Received to Add Intercom Tag to Send Segment Event

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New Intercom Lead to Send Segment Event to Send Twilio SMS

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New Intercom User to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Send Segment Event to Add Intercom Tag

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Segment Event to Send Segment Event to Send Twilio SMS

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Segment Event to Add Intercom Tag to Send Twilio SMS

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New Intercom Lead to Send Twilio SMS to Send Segment Event

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Intercom Tag to Send Segment Event to Send Twilio SMS

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Intercom Tag to Send Twilio SMS to Send Segment Event

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Showing 24 journey ideas for Twilio, Segment and Intercom

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Segment integration and the Intercom integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Segment Event
Add a contact to a journey when they perform a Segment event.
New Intercom User
Adds new Intercom users to a journey.
New Intercom Lead
Adds new Intercom leads to a journey.
Intercom Tag
Adds an Intercom lead or user to a journey when they are tagged in Intercom.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Segment Event
Send a contextual Segment Event.
Add Intercom Tag
Tags an Intercom lead or user.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Segment and Intercom.