Twilio + Segment + LiveChat integration

Use Autopilot to create journeys that use the Twilio, Segment and LiveChat integrations.

Marketing Automation ideas to integrate Twilio, Segment and LiveChat.

LiveChat Tag to Send Twilio SMS to Send Segment Event

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LiveChat Tag to Send Segment Event to Send Twilio SMS

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Segment Event to Send Twilio SMS to Send Segment Event

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Segment Event to Send Segment Event to Send Twilio SMS

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Twilio SMS Received to Send Segment Event to Send Twilio SMS

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LiveChat Tag to Send Segment Event to Send Twilio SMS

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LiveChat Tag to Send Twilio SMS to Send Segment Event

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Twilio SMS Received to Send Twilio SMS to Send Segment Event

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Showing 8 journey ideas for Twilio, Segment and LiveChat

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Segment integration and the LiveChat integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Segment Event
Add a contact to a journey when they perform a Segment event.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Segment Event
Send a contextual Segment Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Segment and LiveChat.