Twilio + Sendgrid + Intercom integration

Use Autopilot to create journeys that use the Twilio, Sendgrid and Intercom integrations.

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Marketing Automation ideas to integrate Twilio, Sendgrid and Intercom.

Twilio SMS Received to Send Twilio SMS to Send Sendgrid Transactional Email

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Intercom Tag to Send Twilio SMS to Send Sendgrid Transactional Email

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Intercom Tag to Send Sendgrid Transactional Email to Send Twilio SMS

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New Intercom Lead to Send Twilio SMS to Send Sendgrid Transactional Email

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New Intercom User to Send Sendgrid Transactional Email to Send Twilio SMS

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New Intercom User to Send Twilio SMS to Send Sendgrid Transactional Email

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Add Intercom Tag to Send Twilio SMS to Send Sendgrid Transactional Email

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Twilio SMS Received to Send Sendgrid Transactional Email to Send Twilio SMS

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New Intercom Lead to Send Sendgrid Transactional Email to Send Twilio SMS

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Add Intercom Tag to Send Sendgrid Transactional Email to Send Twilio SMS

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Showing 10 journey ideas for Twilio, Sendgrid and Intercom

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Sendgrid integration

SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability and its proven, cloud-based platform successfully delivers over 30 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Sendgrid integration and the Intercom integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Sendgrid and Intercom.