Twilio + Shopify + Base CRM integration

Use Autopilot to create journeys that use the Twilio, Shopify and Base CRM integrations.

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Marketing Automation ideas to integrate Twilio, Shopify and Base CRM.

New Shopify Customer to Update Base Contact Field to Send Twilio SMS

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Shopify Abandoned Cart to Update Base Contact Field to Send Twilio SMS

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Has Abandoned Shopify Cart to Assign Base Contact Owner to Send Twilio SMS

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New Shopify Customer to Assign Base Contact Owner to Send Twilio SMS

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Has Abandoned Shopify Cart to Update Base Contact Field to Send Twilio SMS

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Has Abandoned Shopify Cart to Send Twilio SMS to Update Base Contact Field

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Shopify Abandoned Cart to Send Twilio SMS to Update Base Contact Field

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Shopify Abandoned Cart to Send Twilio SMS to Assign Base Contact Owner

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New Shopify Customer to Send Twilio SMS to Update Base Contact Field

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Shopify Abandoned Cart to Assign Base Contact Owner to Send Twilio SMS

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Has Abandoned Shopify Cart to Send Twilio SMS to Assign Base Contact Owner

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New Shopify Customer to Send Twilio SMS to Assign Base Contact Owner

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Showing 12 journey ideas for Twilio, Shopify and Base CRM

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Shopify integration

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 377,500 businesses in approximately 175 countries and is trusted by brands such as Tesla, Red Bull, Nestle, GE, Kylie Cosmetics, and many more.

About the Base CRM integration

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Shopify integration and the Base CRM integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Has Abandoned Shopify Cart
Check if the contact has a current Shopify abandoned cart.
Shopify Abandoned Cart
Add a new contact to a journey when they abandon a Shopify cart.
New Shopify Customer
Triggers a contact into a journey when a new customer is added to Shopify.
Check Base Contact Field
Check for a specific value in a contact field.
Add a Base Deal
Add a new deal against the contact in the journey.
Check Base Deal Stage
Check the deal stage with a true or false outcome.
Base Deal Stage Change
Add a contact to a journey when the deal stage changes in Base CRM.
Base Contact Field Change
Add a contact to a journey based on a certain value on a contact changing to a specific value.
Assign Base Task
Assigns a task for a lead or contact.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Assign Base Contact Owner
Assigns an owner or round robins ownership to a contact.
Update Base Contact Field
Updates a field with a certain value associated against a contact in Base CRM.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Shopify and Base CRM.