Twilio + Smart Segments + Custom Fields integration

Use Autopilot to create journeys that use the Twilio, Smart Segments and Custom Fields integrations.

Marketing Automation ideas to integrate Twilio, Smart Segments and Custom Fields.

Smart Segment Trigger to Send Twilio SMS to Update Field

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Smart Segment Trigger to Update Field to Send Twilio SMS

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Smart Segment Trigger to Check Field to Send Twilio SMS

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Smart Segment Trigger to Check Field to Send Twilio SMS

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Smart Segment Trigger to Send Twilio SMS to Update Field

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Smart Segment Trigger to Update Field to Send Twilio SMS

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Showing 6 journey ideas for Twilio, Smart Segments and Custom Fields

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Smart Segments integration and the Custom Fields integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Smart Segments and Custom Fields.