Twilio + Smart Segments + Intercom integration

Use Autopilot to create journeys that use the Twilio, Smart Segments and Intercom integrations.

Marketing Automation ideas to integrate Twilio, Smart Segments and Intercom.

Smart Segment Trigger to Send Twilio SMS to Add Intercom Tag

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Smart Segment Trigger to Add Intercom Tag to Send Twilio SMS

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Smart Segment Trigger to Send Twilio SMS to Add Intercom Tag

Try this free

Smart Segment Trigger to Add Intercom Tag to Send Twilio SMS

Try this free

Showing 4 journey ideas for Twilio, Smart Segments and Intercom

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Smart Segments integration and the Intercom integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Smart Segment Trigger
Add contacts on a smart segment to a journey.
New Intercom User
Adds new Intercom users to a journey.
New Intercom Lead
Adds new Intercom leads to a journey.
Intercom Tag
Adds an Intercom lead or user to a journey when they are tagged in Intercom.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Add Intercom Tag
Tags an Intercom lead or user.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Smart Segments and Intercom.