Twilio + SurveyMonkey + Delighted integration

Use Autopilot to create journeys that use the Twilio, SurveyMonkey and Delighted integrations.

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Marketing Automation ideas to integrate Twilio, SurveyMonkey and Delighted.

Twilio SMS Received to Check Delighted NPS Response to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send Twilio SMS to Send SurveyMonkey Survey

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Twilio SMS Received to Send SurveyMonkey Survey to Send Twilio SMS

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SurveyMonkey Survey Response to Send SurveyMonkey Survey to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send SurveyMonkey Survey

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Twilio SMS Received to Send SurveyMonkey Survey to Send Delighted NPS Survey

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Twilio SMS Received to Send Delighted NPS Survey to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send Twilio SMS to Send Delighted NPS Survey

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Delighted NPS Response to Send Twilio SMS to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send Delighted NPS Survey to Send Twilio SMS

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SurveyMonkey Survey Response to Check Delighted NPS Response to Send Twilio SMS

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Delighted NPS Response to Send SurveyMonkey Survey to Send Twilio SMS

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Showing 12 journey ideas for Twilio, SurveyMonkey and Delighted

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the SurveyMonkey integration

SurveyMonkey is the world's leading online survey platform, with more than 3 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, organizations and neighborhood soccer leagues everywhere.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, SurveyMonkey integration and the Delighted integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, SurveyMonkey and Delighted.