Twilio + Typeform + Zendesk integration

Use Autopilot to create journeys that use the Twilio, Typeform and Zendesk integrations.

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Marketing Automation ideas to integrate Twilio, Typeform and Zendesk.

Submits New Zendesk Ticket to Has Submitted Typeform to Send Twilio SMS

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Typeform Submitted to Send Twilio SMS to Submit New Zendesk Ticket

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Twilio SMS Received to Has Submitted Typeform to Send Twilio SMS

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Typeform Submitted to Zendesk Ticket Status to Send Twilio SMS

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Typeform Submitted to Submit New Zendesk Ticket to Send Twilio SMS

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Typeform Submitted to Has Submitted Typeform to Send Twilio SMS

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Twilio SMS Received to Has Submitted Typeform to Submit New Zendesk Ticket

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Showing 7 journey ideas for Twilio, Typeform and Zendesk

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Typeform integration

Continue the conversations you started on Typeform by automating the next steps of your customer’s journey in Autopilot.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Typeform integration and the Zendesk integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Typeform Submitted
Add a contact to a journey when they submit a Typeform.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Has Submitted Typeform
Check if a contact has previously submitted a specific Typeform.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Typeform and Zendesk.