Twilio + Zendesk + NationBuilder integration
Use Autopilot to create journeys that use the Twilio, Zendesk and NationBuilder integrations.
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Marketing Automation ideas to integrate Twilio, Zendesk and NationBuilder.
NationBuilder Membership Status to Zendesk Ticket Status to Send Twilio SMS
New NationBuilder Donor to Send Twilio SMS to Submit New Zendesk Ticket
New NationBuilder Donor to Submit New Zendesk Ticket to Send Twilio SMS
New NationBuilder Donor to Zendesk Ticket Status to Send Twilio SMS
Twilio SMS Received to Send Twilio SMS to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Twilio SMS
Added to NationBuilder Nation List to Submit New Zendesk Ticket to Send Twilio SMS
Twilio SMS Received to Is a NationBuilder Donor? to Submit New Zendesk Ticket
New NationBuilder Person Tag to Zendesk Ticket Status to Send Twilio SMS
New NationBuilder Person Tag to Send Twilio SMS to Submit New Zendesk Ticket
Added to NationBuilder Nation List to Zendesk Ticket Status to Send Twilio SMS
Submits New Zendesk Ticket to Is a NationBuilder Donor? to Send Twilio SMS
Twilio SMS Received to Submit New Zendesk Ticket to Send Twilio SMS
NationBuilder Membership Status to Submit New Zendesk Ticket to Send Twilio SMS
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Twilio SMS
Twilio SMS Received to Zendesk Ticket Status to Send Twilio SMS
New NationBuilder Person Tag to Submit New Zendesk Ticket to Send Twilio SMS
Added to NationBuilder Nation List to Send Twilio SMS to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Twilio SMS to Submit New Zendesk Ticket
NationBuilder Membership Status to Send Twilio SMS to Submit New Zendesk Ticket
Showing 20 journey ideas for Twilio, Zendesk and NationBuilder
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the NationBuilder integration
NationBuilder offers everyone the technology and community infrastructure to lead people to greatness.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, Zendesk integration and the NationBuilder integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New NationBuilder Person Tag
Add a contact to a journey when a tag is applied.
Added to NationBuilder Nation List
Triggers when a contact is added to a list in NationBuilder.
New NationBuilder Donor
Add new donors to a journey.
NationBuilder Membership Status
Triggers when the membership status changes.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is a NationBuilder Donor?
Check is the contact in the journey is an existing donor with a true or false outcome.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Zendesk and NationBuilder.
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