Typeform + Freshdesk + Pipedrive integration

Use Autopilot to create journeys that use the Typeform, Freshdesk and Pipedrive integrations.

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Marketing Automation ideas to integrate Typeform, Freshdesk and Pipedrive.

Typeform Submitted to Has Submitted Typeform to Freshdesk Update Ticket

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Freshdesk Contact Updated to Has Submitted Typeform to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Has Submitted Typeform to Schedule Pipedrive Activity

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Pipedrive Deal Status Match to Has Submitted Typeform to Freshdesk Update Ticket

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New Freshdesk Ticket to Has Submitted Typeform to Schedule Pipedrive Activity

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New Freshdesk Ticket to Has Submitted Typeform to Update Pipedrive Deal Stage

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Typeform Submitted to Freshdesk Ticket Status to Schedule Pipedrive Activity

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Typeform Submitted to Freshdesk Ticket Status to Update Pipedrive Person Field

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Create New Freshdesk Ticket to Has Submitted Typeform to Update Pipedrive Person Field

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Freshdesk New Contact to Has Submitted Typeform to Freshdesk Update Ticket

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Freshdesk Ticket Updated to Has Submitted Typeform to Freshdesk Update Ticket

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Typeform Submitted to Freshdesk Ticket Status to Assign Pipedrive Person Owner

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Create New Freshdesk Ticket to Has Submitted Typeform to Add a Pipedrive Deal

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Typeform Submitted to Update Pipedrive Deal Stage to Freshdesk Update Ticket

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Person Field Match to Has Submitted Typeform to Freshdesk Update Ticket

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Typeform Submitted to Freshdesk Ticket Status to Add a Pipedrive Deal

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Freshdesk New Contact to Has Submitted Typeform to Update Pipedrive Person Field

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Typeform Submitted to Assign Pipedrive Person Owner to Freshdesk Update Ticket

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New Freshdesk Ticket to Has Submitted Typeform to Assign Pipedrive Person Owner

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Typeform Submitted to Freshdesk Update Ticket to Update Pipedrive Person Field

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Showing 20 journey ideas for Typeform, Freshdesk and Pipedrive

About the Typeform integration

Continue the conversations you started on Typeform by automating the next steps of your customer’s journey in Autopilot.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Pipedrive integration

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. They realized that the CRM landscape was populated by software designed to please the top brass while ignoring the needs of the people doing the actual selling. The Pipedrive integration adds email marketing, lead nurturing and marketing automation capabilities to Pipedrive. It's an email marketing integration for Pipedrive that helps you nurture leads over the course of a long sales cycle.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Typeform integration, Freshdesk integration and the Pipedrive integration.

Journey Triggers

Typeform Submitted
Add a contact to a journey when they submit a Typeform.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Person Field Match
Triggers when a field on a person record changes to a defined value.
Pipedrive Deal Stage Match
Triggers main contact to start journey when the deal stage changes on a certain pipeline.
Pipedrive Deal Status Match
When a deal in Pipedrive changes status in a pipeline the key contact is added to a new journey.

Conditions

Has Submitted Typeform
Check if a contact has previously submitted a specific Typeform.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Check Pipedrive Person Field
Check the value in a field against a specific value with a true or false outcome.
Check Pipedrive Deal Stage
Check the deal stage with a true or false outcome.

Journey Actions

Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
Update Pipedrive Deal Stage
Updates a deal stage to a certain stage. Updates latest deal against the person.
Schedule Pipedrive Activity
Schedule an activity to a person to complete.
Add a Pipedrive Deal
Add a deal to a pipeline associated with the contact in a journey.
Assign Pipedrive Person Owner
Assigns an owner to a person in Pipedrive.
Update Pipedrive Person Field
Updates a person field to a certain value or a value from another field.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Typeform, Freshdesk and Pipedrive.