Typeform + Freshdesk + Shopify integration

Use Autopilot to create journeys that use the Typeform, Freshdesk and Shopify integrations.

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Marketing Automation ideas to integrate Typeform, Freshdesk and Shopify.

Has Abandoned Shopify Cart to Has Submitted Typeform to Freshdesk Update Ticket

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Freshdesk Ticket Updated to Has Submitted Typeform to Freshdesk Update Ticket

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Shopify Abandoned Cart to Has Submitted Typeform to Freshdesk Update Ticket

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Freshdesk Contact Updated to Has Submitted Typeform to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Has Submitted Typeform to Freshdesk Update Ticket

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Typeform Submitted to Has Submitted Typeform to Freshdesk Update Ticket

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Freshdesk New Contact to Has Submitted Typeform to Freshdesk Update Ticket

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New Shopify Customer to Has Submitted Typeform to Freshdesk Update Ticket

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New Freshdesk Ticket to Has Submitted Typeform to Freshdesk Update Ticket

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Showing 9 journey ideas for Typeform, Freshdesk and Shopify

About the Typeform integration

Continue the conversations you started on Typeform by automating the next steps of your customer’s journey in Autopilot.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Shopify integration

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 377,500 businesses in approximately 175 countries and is trusted by brands such as Tesla, Red Bull, Nestle, GE, Kylie Cosmetics, and many more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Typeform integration, Freshdesk integration and the Shopify integration.

Journey Triggers

Typeform Submitted
Add a contact to a journey when they submit a Typeform.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Has Abandoned Shopify Cart
Check if the contact has a current Shopify abandoned cart.
Shopify Abandoned Cart
Add a new contact to a journey when they abandon a Shopify cart.
New Shopify Customer
Triggers a contact into a journey when a new customer is added to Shopify.

Conditions

Has Submitted Typeform
Check if a contact has previously submitted a specific Typeform.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Typeform, Freshdesk and Shopify.