Zendesk + Amplitude + Custom Fields integration

Use Autopilot to create journeys that use the Zendesk, Amplitude and Custom Fields integrations.

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Marketing Automation ideas to integrate Zendesk, Amplitude and Custom Fields.

Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Check Field to Send Amplitude Event

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Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket

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Field Match to Zendesk Ticket Status to Send Amplitude Event

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Field Match to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Zendesk Ticket Status to Send Amplitude Event

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Amplitude Event to Check Field to Submit New Zendesk Ticket

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Amplitude Event to Zendesk Ticket Status to Update Field

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Submits New Zendesk Ticket to Update Field to Send Amplitude Event

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Amplitude Event to Submit New Zendesk Ticket to Update Field

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Submits New Zendesk Ticket to Send Amplitude Event to Update Field

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Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket

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Field Match to Submit New Zendesk Ticket to Send Amplitude Event

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Amplitude Event to Update Field to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event

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Showing 16 journey ideas for Zendesk, Amplitude and Custom Fields

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Custom Fields integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Amplitude and Custom Fields.