Zendesk + Amplitude + Email integration

Use Autopilot to create journeys that use the Zendesk, Amplitude and Email integrations.

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Marketing Automation ideas to integrate Zendesk, Amplitude and Email.

Amplitude Event to Send Email to Submit New Zendesk Ticket

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Email Activity to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Email

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Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket

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Email Activity to Submit New Zendesk Ticket to Send Amplitude Event

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Amplitude Event to Zendesk Ticket Status to Send Amplitude Event

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Amplitude Event to Check Email Status to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Check Email Status to Send Amplitude Event

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Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket

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Email Activity to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Send Amplitude Event to Send Email

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Send Email to Send Amplitude Event

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Amplitude Event to Zendesk Ticket Status to Send Email

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Showing 16 journey ideas for Zendesk, Amplitude and Email

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.

About the Email integration

Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Email integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
Send Email
Send a contact a personalized marketing or transactional email.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Amplitude and Email.