Zendesk + Help Scout + SurveyMonkey integration

Use Autopilot to create journeys that use the Zendesk, Help Scout and SurveyMonkey integrations.

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Marketing Automation ideas to integrate Zendesk, Help Scout and SurveyMonkey.

Help Scout Create Conversation to Zendesk Ticket Status to Send SurveyMonkey Survey

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Help Scout Tag to Submit New Zendesk Ticket to Send SurveyMonkey Survey

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Help Scout Satisfaction Rating to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Send SurveyMonkey Survey

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Help Scout Satisfaction Rating to Zendesk Ticket Status to Send SurveyMonkey Survey

Try this free

Help Scout Tag to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Help Scout Create Conversation to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Help Scout Tag to Zendesk Ticket Status to Send SurveyMonkey Survey

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Help Scout Create Conversation to Submit New Zendesk Ticket to Send SurveyMonkey Survey

Try this free

Showing 9 journey ideas for Zendesk, Help Scout and SurveyMonkey

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the SurveyMonkey integration

SurveyMonkey is the world's leading online survey platform, with more than 3 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, organizations and neighborhood soccer leagues everywhere.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Help Scout integration and the SurveyMonkey integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Help Scout and SurveyMonkey.