Zendesk + Intercom Integration

Use Autopilot to automate and integrate Zendesk and Intercom.

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Marketing Automation ideas to integrate Zendesk and Intercom

New Intercom Lead to Submit New Zendesk Ticket

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New Intercom User to Add Pipedrive Note

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New Intercom User to Add Pipedrive Note to Submit New Zendesk Ticket

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New Intercom User to Zendesk Ticket Status to Add Pipedrive Note

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Add Intercom Tag to Submit New Zendesk Ticket

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Intercom Tag to Zendesk Ticket Status to Remove From List

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Intercom Tag to Remove From List

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Add Intercom Tag to Add HubSpot CRM Deal

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Intercom Tag to Zendesk Ticket Status to Change Score

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New Intercom User to Zendesk Ticket Status to Change Score

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Add Intercom Tag to Submit New Zendesk Ticket

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Intercom Tag to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Add HubSpot CRM Deal

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Add Intercom Tag to Add Pipedrive Note

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Intercom Tag to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Add HubSpot CRM Deal

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New Intercom User to Submit New Zendesk Ticket to Remove From Facebook Custom Audience

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Add Intercom Tag to Remove From Facebook Custom Audience to Submit New Zendesk Ticket

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Add Intercom Tag to Submit New Zendesk Ticket

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New Intercom Lead to Submit New Zendesk Ticket

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Showing 20 of 420 Marketing Automation ideas using Autopilot's Zendesk and Intercom integration.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About Intercom

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Zendesk integration.

Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk and Intercom.