Zendesk + Wufoo + Freshdesk integration

Use Autopilot to create journeys that use the Zendesk, Wufoo and Freshdesk integrations.

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Marketing Automation ideas to integrate Zendesk, Wufoo and Freshdesk.

Freshdesk Contact Updated to Has Submitted Wufoo Form to Submit New Zendesk Ticket

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New Wufoo Form Submitted to Freshdesk Update Ticket to Submit New Zendesk Ticket

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Freshdesk Ticket Updated to Has Submitted Wufoo Form to Submit New Zendesk Ticket

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Create New Freshdesk Ticket to Has Submitted Wufoo Form to Submit New Zendesk Ticket

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New Wufoo Form Submitted to Freshdesk Ticket Status to Submit New Zendesk Ticket

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New Freshdesk Ticket to Has Submitted Wufoo Form to Submit New Zendesk Ticket

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New Wufoo Form Submitted to Zendesk Ticket Status to Freshdesk Update Ticket

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Submits New Zendesk Ticket to Has Submitted Wufoo Form to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Has Submitted Wufoo Form to Freshdesk Update Ticket

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Freshdesk New Contact to Has Submitted Wufoo Form to Submit New Zendesk Ticket

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New Wufoo Form Submitted to Submit New Zendesk Ticket to Freshdesk Update Ticket

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New Wufoo Form Submitted to Has Submitted Wufoo Form to Submit New Zendesk Ticket

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Showing 12 journey ideas for Zendesk, Wufoo and Freshdesk

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Wufoo integration

Wufoo is an online HTML form builder that helps anyone create beautiful contact forms, online surveys and event registrations without writing a single line of code.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Wufoo integration and the Freshdesk integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Wufoo Form Submitted
Add a contact to a journey when they submit a Wufoo form.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Submitted Wufoo Form
Check if a contact has previously submitted a specific Wufoo form.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Wufoo and Freshdesk.