Effective date: 19 March 2018
Autopilothq, Inc. (“Autopilot”, “we”, or “us”) complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the transfer of personal data from the EU and Switzerland to the US. For purposes of this Privacy Shield Notice, “Personal Data” is information that identifies, directly or indirectly, a customer or consumer in the EU or Switzerland. Autopilot has self-certified to the US Department of Commerce and declared its commitment to adhere to the Privacy Shield Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability (the “Principles”). You can learn more about Privacy Shield at https://www.privacyshield.gov and see our Privacy Shield self-certification at https://www.privacyshield.gov/list. Autopilot’s self-certification to the Privacy Shield is subject to the investigatory and enforcement authority of the Federal Trade Commission.
Personal Data We Process
Accessing Personal Data
The Privacy Shield Principles provide individuals located in the EU and Switzerland whose Personal Data we process the right to access their Personal Data and to review, correct, amend, or delete their Personal Data. Customers who would like to access their Personal Data may do so by logging into the Autopilot user interface or emailing us at firstname.lastname@example.org. Consumers who would like to access their Personal Data should request access from the Autopilot customer whose website they use.
Transfers to Third Parties and Your Choices
Contacting Us, Complaints and Dispute Resolution
We encourage EU and Swiss individuals who have questions or complaints about how we process their personal data under Privacy Shield to contact us at email@example.com. We will work to resolve your issue as quickly as possible, but in any event within 45 days of receipt. If you have an unresolved privacy or data use complaints that we have not addressed satisfactorily, please contact, free of charge, our dispute resolution provider, JAMS, at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim. If you are an EU or Swiss individual and unable to resolve any complaints through any of the above methods, you may be able to invoke binding arbitration through a Privacy Shield panel, in accordance with the Privacy Shield Framework at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint.