Privacy shield

Effective date: 19 March 2018

Autopilothq, Inc. (“Autopilot”, “we”, or “us”) complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the transfer of personal data from the EU and Switzerland to the US. For purposes of this Privacy Shield Notice, “Personal Data” is information that identifies, directly or indirectly, a customer or consumer in the EU or Switzerland. Autopilot has self-certified to the US Department of Commerce and declared its commitment to adhere to the Privacy Shield Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability (the “Principles”). You can learn more about Privacy Shield at https://www.privacyshield.gov and see our Privacy Shield self-certification at https://www.privacyshield.gov/list. Autopilot’s self-certification to the Privacy Shield is subject to the investigatory and enforcement authority of the Federal Trade Commission.

Personal Data We Process

From customers (i.e., users of www.autopilothq.com and subscribers to Autopilot software and services), we collect the categories of information, which may include Personal Data, described in the “Personal Information We Collect and Receive” section of our Privacy Policy [link]. We process such information for the purposes described in the “How We Use Personal Information” section of our Privacy Policy [link]. From consumers (i.e., users of a website developed and operated by an Autopilot customer), we may collect information such as name, contact information, IP address, purchase information, and transaction data.

Accessing Personal Data

The Privacy Shield Principles provide individuals located in the EU and Switzerland whose Personal Data we process the right to access their Personal Data and to review, correct, amend, or delete their Personal Data. Customers who would like to access their Personal Data may do so by logging into the Autopilot user interface or emailing us at privacy@autopilothq.com. Consumers who would like to access their Personal Data should request access from the Autopilot customer whose website they use.

Transfers to Third Parties and Your Choices

We may disclose and transfer customer and consumer Personal Data to third parties, including to our contractors or service providers who provide services or perform functions on our behalf, in response to a subpoena or other legal process by a governmental entity or third party, or if otherwise required by law, to protect or enforce our rights or property, including as evidence in litigation in which we are involved, in the event of the sale or dissolution (bankruptcy) of assets, in whole or in part, of Autopilot or any of its affiliates, and to our affiliates and subsidiaries, for purposes consistent with our Privacy Policy. We contractually require those third parties to provide the same level of protections to Personal Data as required under the Principles. Autopilot will remain liable under the Principles if a third party processes Personal Data in a manner inconsistent with the Principles, unless Autopilot proves that it is not responsible for the event giving rise to the damage. In accordance with our legal obligations, we may also transfer, subject to a lawful request, Personal Data to public authorities for law enforcement or national security purposes. Please note that the information we collect or receive may be transferred to and processed in the United States and in Australia. By using our Site and Services, you consent to the transfer and processing of your Personal Information in the United States and Australia, jurisdictions which may not provide the same level of protection that exists in other countries such as those in the European Economic Area. Your consent is voluntary. If, however, you do not consent, we will not be able to provide you with our Services.

Contacting Us, Complaints and Dispute Resolution

In compliance with the Privacy Shield Principles, AutopilotHQ, Inc. commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact AutopilotHQ, Inc. at:

AutopilotHQ, Inc.
225 South 6th St, Suite 3900, MN
55402
Minneapolis, Minnesota 55402
privacy@autopilothq.com

AutopilotHQ, Inc. has further committed to refer unresolved Privacy Shield complaints to ICDR/AAA Privacy Shield Program, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit ICDR/AAA Privacy Shield Program for more information or to file a complaint. The services of ICDR/AAA Privacy Shield Program are provided at no cost to you. If you are an EU or Swiss individual and unable to resolve any complaints through any of the above methods, you may be able to invoke binding arbitration through a Privacy Shield panel, in accordance with the Privacy Shield Framework at http://go.adr.org/privacyshieldfiling.html.