Enquiry Form Routing

Route new enquiries based on their area of interest.

About this template

This Enquiry Form Routing journey allows you to automatically filter your incoming enquiries to the appropriate teams, and ensure they are aware and follow up the pending enquiries in a timely manner.
Tags: Success with Autopilot, Lead Generation, and Lead Management
Integrations: Trello, Pipedrive

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey


Form Submitted
Add a contact to a journey when they submit a form.


Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).


Send Email
Send a contact a personalized marketing or transactional email.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Add Pipedrive Deal
Create a contextual Pipedrive deal.
Schedule Pipedrive Activity
Create a contextual Pipedrive activity.
Add Trello Card
Adds a Trello card to a board.

More marketing automation templates

What’s Autopilot? Watch this video to learn more.